5
unit D, North Norfolk Retail Park, Holt Rd, Cromer NR27 9ST, UK
Cromer, East of England NR27 9ST
01263 502423

Overall very disappointing with the manager and his attitude. We was supplied with a carpet that was 4m x 1m to big and agreed to refund difference by the manager and promised to refund 2 weeks ago. I called several times to chase the refund only to be told he had popped out, was day off, at morrisons or was on the other phone but basically he never called back. Carpet quality was very good but this store needs some serious staff training, as even when we collected the carpet everything seems like too much effort, had to wait an age for the staff to get the carpet from the store room, then told my wife to help carry 24m2 of carpet!

Gave them one star because Google doesnt allow 0 star ratings. Whatever you do DO NOT USE carpet right. Poor communication, poor delivery dates, awful customer service, broken promises. They make you pay upfront so you have no comeback when they treat you badly. I cannot warn you not to use them enough.On the plus side the fitters were good (when they eventually had the product to fit), however they are sub contractors and dont work for carpet right - this explains why they offered a good service.

Carpetright in Cromer provided an excellent service and aftercare when I had not allowed for enough carpet and underlay. Peter was very helpful and turned the situation around very quickly. Very helpful staff and team. Mrs Thurlow

Fitters excellent! Customer service from the shop staff diabolical! We were told fitting would be mid morning, waited in all day finally turned up 4.30pm! Ringing the shop absolute waste of time!!

Show Map

Carpetright Cromer — Store in Cromer

We are glad to greet you!

Carpetright Cromer

Store at unit D, North Norfolk Retail Park, Holt Rd, Cromer NR27 9ST, UK. Here you will find detailed information about Carpetright Cromer: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:30 AM – 8:00 PM
  • Tuesday
    9:30 AM – 8:00 PM
  • Wednesday
    9:30 AM – 6:00 PM
  • Thursday
    9:30 AM – 6:00 PM
  • Friday
    9:30 AM – 6:00 PM
  • Saturday
    9:00 AM – 6:00 PM
  • Sunday
    10:30 AM – 4:30 PM

Rating

2
/
5
Based on 5 reviews

Contacts

Categories:
State:
East of England
Address:
unit D, North Norfolk Retail Park, Holt Rd, Cromer NR27 9ST, UK.
City:
Cromer
Phone:
Postcode:
NR27 9ST

About Carpetright Cromer

Carpetright Cromer is a UK Store based in Cromer, East of England. Carpetright Cromer is located at unit D, North Norfolk Retail Park, Holt Rd, Cromer NR27 9ST, UK.


Please contact with Carpetright Cromer using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Carpetright Cromer opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Carpetright Cromer

  • Tim Dougherty
    Added 04.02.2019
  • Chris Smart
    Added 27.11.2018
    Overall very disappointing with the manager and his attitude. We was supplied with a carpet that was 4m x 1m to big and agreed to refund difference by the manager and promised to refund 2 weeks ago. I called several times to chase the refund only to be told he had popped out, was day off, at morrisons or was on the other phone but basically he never called back. Carpet quality was very good but this store needs some serious staff training, as even when we collected the carpet everything seems like too much effort, had to wait an age for the staff to get the carpet from the store room, then told my wife to help carry 24m2 of carpet!
  • Tom Gardiner
    Added 21.08.2018
    Gave them one star because Google doesnt allow 0 star ratings. Whatever you do DO NOT USE carpet right. Poor communication, poor delivery dates, awful customer service, broken promises. They make you pay upfront so you have no comeback when they treat you badly. I cannot warn you not to use them enough.On the plus side the fitters were good (when they eventually had the product to fit), however they are sub contractors and dont work for carpet right - this explains why they offered a good service.
  • S S Thurlow
    Added 05.02.2018
    Carpetright in Cromer provided an excellent service and aftercare when I had not allowed for enough carpet and underlay. Peter was very helpful and turned the situation around very quickly. Very helpful staff and team. Mrs Thurlow
  • Sean Elfleet
    Added 04.08.2017
    Fitters excellent! Customer service from the shop staff diabolical! We were told fitting would be mid morning, waited in all day finally turned up 4.30pm! Ringing the shop absolute waste of time!!
Leave your own review about Carpetright Cromer:
Add a review

Find Store in Cromer

Jarrolds & Sons Ltd
Store in East of England
33 Church St, Cromer NR27 9ES, UK.

You Might Also Consider

IC Sports
Store in East of England
34 Church St, Cromer NR27 9ES, UK.
Norfolk Food and Drink Company
Store in East of England
15 Tucker St, Cromer NR27 9HA, UK.
Co-op Food - Cromer - High Street
Store in East of England
High St, West Runton, Cromer NR27 9JR, UK.
Wool and Crafts Cromer
Store in East of England
3 Bond St, Cromer NR27 9DA, UK.